Background/Philosophy

Bluebird Express has offices in London, Los Angeles, New York and Toronto, and carefully selected service partners across the world. Since our inception in 2002, we’ve built a reputation for providing unparalleled levels of customer care across a range of express delivery services. Our business is founded on four principles:

History

Flexibility:

We recognise that no two customers are alike. Every customer has different requirements. So, from bookings to pick-ups, to packaging and labelling, to tracking and delivery confirmations – we make it our job to do things your way.

Communication:

With our on-line booking service, Track & Trace facility and automated delivery confirmation, you can follow your consignments from end-to-end. But we don’t hide behind the internet. For questions and queries of any kind, or to explore options for any non-standard requirements, we’re just a phone call away.

Service Excellence:

We know that for you to compete in today’s business environment, you need suppliers you can rely upon. With a Bluebird Express Personal Account Manager and 24/7 service availability, you won’t go wrong. We’re focused upon meeting our commitments to you and providing added-value and quality, every mile of the journey.

Service Range:

We know not every consignment has the same priority level, and budgets need to be carefully managed. It’s important to us that our customers can select from a broad range of services, the option which best meets their needs, giving regard both to urgency and price. We aim to have no boundaries, so even when you have unique or unusual requirements, we will do our best to service them.